Returns & Refunds

Returns & Refunds Policy

At Modern Tech, we strive to ensure your complete satisfaction with our products. If you encounter any issues with your purchase, we offer a returns and refunds policy to address your concerns.

Product Fitment Guarantee:

  • If the product you purchased is not suitable for your vehicle or does not fit as expected, we will replace the product with a suitable alternative.
  • To initiate a product replacement due to fitment issues, please contact our customer service team within [number] days of receiving your order. You may be required to provide proof of purchase and details about the vehicle for verification purposes.

Manufacturing Defect Guarantee:

  • We stand behind the quality of our products and offer a guarantee against manufacturing defects.
  • If you receive a product with a manufacturing defect, such as faulty materials or workmanship issues, we will replace the product at no additional cost to you.
  • To request a replacement for a product with a manufacturing defect, please contact our customer service team within [number] days of receiving your order. You may be asked to provide photographs or other evidence of the defect for evaluation.

Conditions for Returns & Refunds:

  • Products must be returned in their original condition, unused, and with all original packaging and tags intact.
  • Returns will only be accepted within [number] days of the date of purchase or delivery.
  • Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
  • Refunds will be issued in the original form of payment or as store credit, depending on your preference.

How to Initiate a Return:

  • To initiate a return or request a replacement for a product, please contact our customer service team at [contact email or phone number].
  • Our team will guide you through the return process and provide instructions for returning the product.

Exchange Policy:

  • If you wish to exchange a product for a different size, color, or model, please contact our customer service team to arrange for an exchange.
  • Exchanges are subject to product availability. If the desired product is out of stock, we may offer a refund or store credit as an alternative.

Feedback and Assistance:

  • We value your feedback and are committed to providing excellent customer service. If you have any questions or concerns about our returns and refunds policy, please don’t hesitate to contact us at [mechanizedmt@gmail.com +91 9448022673].

By shopping with Modern Tech, you agree to abide by the terms and conditions of our returns and refunds policy. We are dedicated to ensuring your satisfaction and will work diligently to address any issues you may encounter with your purchase.

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